Terms and conditions of use

1. Purpose

These terms govern the use of the website of ZYNGO SAS (tax ID 902096826-0), a company registered at CL 2B 17 68, Rionegro, Antioquia, Colombia, and the tools it offers, including ZYNGO Studio. By using the site you accept these conditions.

2. Nature of the estimate

The output of ZYNGO Studio is a preliminary estimate produced automatically from the description the user provides. It is NOT a quote, a commercial offer or a contractual commitment.

The final scope, timeline and value of a development are established solely in the commercial proposal prepared by the ZYNGO SAS team after the corresponding technical review, and are formalised by contract.

3. Permitted use

The user agrees to:

• Provide truthful information in the site forms.
• Not use the site for unlawful purposes or in ways that affect third-party rights.
• Not attempt to breach the security of the site or access restricted areas.
• Not use ZYNGO Studio to process third-party confidential information without authorisation.

4. Intellectual property

The ZYNGO brand, the site design and the software behind it are the property of ZYNGO SAS. The description of the idea entered by the user remains theirs; ZYNGO uses it solely to generate the proposal and for the resulting commercial process.

Ownership of the source code and deliverables of each contracted project is defined in the relevant development contract.

5. Prices

This site does not publish prices or rates. No figure, range or estimate shown here constitutes an economic offer. The value of a development is agreed with the client in the commercial proposal, expressed in Colombian pesos and formalised by contract.

6. Availability and liability

We aim to keep the site continuously available, but interruptions may occur due to maintenance or causes beyond our control. ZYNGO SAS is not liable for business decisions the user makes relying solely on the automatically generated preliminary estimate.

7. Governing law

These terms are governed by the laws of the Republic of Colombia. Any dispute will be resolved before the competent courts of the domicile of ZYNGO SAS.

Online sales conditions

This section applies only to the systems offered in the site catalogue. Custom developments are governed by the contract signed in each case.

• Prices: published prices are in Colombian pesos and exclude VAT, which is settled on the invoice. The price covers exactly the scope described in the product sheet; anything not listed there is quoted separately.
• Payment: payment is made through the link ZYNGO SAS sends after confirming with you that the system matches what you need. Nothing is charged before that confirmation.
• Invoice: an electronic invoice is issued for every sale in accordance with Colombian tax authority (DIAN) rules.
• Delivery: the delivery time is the one stated in the product sheet and starts from payment confirmation and your provision of the information needed for setup.
• Right of withdrawal: under article 47 of Law 1480 of 2011, you have five (5) business days from delivery to withdraw and obtain a refund. This right does not apply once provision of the service has begun with your prior and express agreement before that period expires, which is disclosed and recorded when implementation starts.
• Payment reversal: in the cases set out in article 51 of Law 1480 of 2011 you may request reversal of a payment made by electronic means.
• Warranty: systems are delivered working as described. During the support period stated in each sheet, malfunctions are corrected at no cost. Features that were not part of the scope are not considered defects.
• Scope: catalogue systems are delivered as described, without customisation. Design changes, new features or integrations with other systems are quoted separately.
• Ownership: unless expressly agreed otherwise, ZYNGO SAS retains ownership of the source code of its systems and grants you a licence to use them in your operation.